01 / Confirm the essentials
Agree the critical user journeys and test them in a production-like environment. Include accessibility, mobile use and the languages your users need.
- Record acceptance from the business owner.
- Test permissions and account recovery.
- Verify error states and essential integrations.
02 / Prepare the operation
A launch needs more than working code. Give the operating team access, guidance and a clear path to support. Confirm backups can actually be restored.
- Assign incident, deployment and support owners.
- Review monitoring and actionable alerts.
- Rehearse backup restoration and rollback.
03 / Plan the first weeks
Schedule closer observation immediately after launch. Collect issues in one place, prioritize by user impact and agree how the product will move into its ongoing care cycle.
- Publish the support channel and response ownership.
- Review usage and failures with the product owner.
- Agree the maintenance and improvement cadence.
Apply this to your business.
Use this as a starting point and adapt it to your systems, team and operating requirements.
Discuss your business